Investigate a production quality exception
Connect a failed inspection to production records and approved procedures so quality teams can investigate and assign corrective work.

- Starts with
- An inspection fails or a production order records rework or scrap.
- Who decides
- The quality engineer confirms cause, containment, disposition and closure. The agent does not release a lot or alter machine settings.
- Output
- Quality investigation packet; Missing-evidence checklist; Corrective-action proposal
- Inputs
- QMS/MES inspection records — The failed inspection, measured result, test identifier and recorded rework or scrap, linked to the production record.
- ERP order and lot identifiers — Order and lot identifiers that connect the affected production to its inspection history and related records.
- Controlled specifications — The approved specification revision and acceptance limits that applied when the check was performed.
- Approved corrective-action history — Relevant prior investigations, approved troubleshooting procedures and recorded verification results used as supporting evidence.
A traceable investigation of the failed check
Connect a failed inspection to production records and approved procedures so quality teams can investigate and assign corrective work.
Configure and validate this starting point around your sources, permissions, and review responsibilities before implementation.
- 01Agent preparation
Identify the failed check
Link the failed check to its order, lot, specification revision and measured result.
- 02Agent preparation
Gather the production evidence
Gather related inspection history and approved troubleshooting procedures.
- 03Agent preparation
Separate facts from causes
Separate confirmed facts from possible causes and identify missing evidence.
- 04Human decision
Review corrective actions
The quality engineer reviews the evidence, approves containment and corrective tasks, and defines the verification needed before closure.
The quality engineer confirms cause, containment, disposition and closure. The agent does not release a lot or alter machine settings.

What the team receives
- Quality investigation packet
- The failed check, applicable specification and related production evidence, with confirmed facts separated from possible causes.
- Missing-evidence checklist
- Unverified conditions, absent records and questions the quality team must resolve before confirming the cause.
- Corrective-action proposal
- Options for containment or corrective tasks, proposed owners and verification checks for the quality engineer’s approval. Lot release remains a human decision.
Scope this workflow around your operation.
Plants that retain inspection results, traceable production records and an accountable quality function.
